You can exchange or return faulty goods. within 14 days from the date of receipt of the goods.
You can exchange or return all goods if they have not been used, are not damaged, have retained their usable properties, have not lost their commercial appearance, and you have evidence confirming that the goods were purchased in our e-store (i.e. you must provide the order number or invoice number). Cannot be exchanged or returned. those packaged goods that have been unpacked after delivery and are not suitable for return for health or hygiene reasons (for example, cosmetics, disposable masks, hygiene products, swimwear, socks, etc.). The entire list of non-returnable goods is regulated by Lithuanian legislation.
Exchanged or returned goods must be in their original, undamaged packaging, with their labels intact and undamaged, and must be in the same condition. If the goods are not fully assembled, are untidy, have damaged packaging, or show clear signs of use, we reserve the right not to accept the goods, not to exchange them, and not to refund the money paid for the goods.
Goods streetThe process of recovery:
To return an item purchased in the online store meda.lt or meda.ee, please contact us by phone. +370 52460054; +37061427769 or by email info@meda.ltand arrange a refund.
The goods are returned to UAB "Meda LT”, at Šaltalankių g. 1-1, Klevinė, 14180 Vilnius district.
If you plan to return the item via courier services, please pack it properly to prevent damage during shipping. If the item is damaged during shipping, we will not be able to accept the item.
The amount paid for the goods is transferred via 7 days from the date of return of the goods to your bank account. The money will be returned to the same bank account from which the payment for the product was made. Courier services are non-refundable.
The buyer returns quality goods at his own expense.
Goods exchange process:
If the size, color or other features of the product are not suitable and you want to exchange it, please contact us by phone. +370 52460054; +37061427769 or by email info@meda.lt and arrange the exchange. We will check if we have the product you want in stock.
Unsuitable goods are returned to UAB "Meda LT”, at Šaltalankių g. 1-1, Klevinė, 14180 Vilnius district.
If you plan to return the item via courier services, please pack it properly to prevent damage during shipping. If the item is damaged during shipping, we will not be able to accept the item.
Upon receipt of a quality returned item, we will replace it with a desired item of different characteristics and ship it to the customer, paying for re-delivery. Applicable shipping rates are indicated in the section ShippingIf the goods were delivered to you for the first time free of charge, standard delivery charges apply when sending the goods again. rates.